Your Privacy Matters

1. Introduction

JeevSahara Foundation ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you visit our website, donate, volunteer, or interact with us.

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

• Name, email address, phone number, and postal address
• Payment information (processed securely through third-party payment gateways)
• Donation history and preferences
• Information provided in volunteer or adoption applications
• Communications and messages you send us

b. Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies

c. Information from Third Parties

• Payment gateway providers (Razorpay, Stripe, etc.)
• Social media platforms (if you interact with us)

3. How We Use Your Information

We use your information for the following purposes:

• Process Donations: To receive and process your donations, send receipts, and provide 80G certificates.
• Communicate: To send updates, newsletters, and information about our work.
• Adoption & Foster Services: To process applications and conduct home checks.
• Volunteer Management: To coordinate volunteer activities and communicate with volunteers.
• Legal Compliance: To comply with legal requirements, including tax and financial regulations.
• Improve Our Services: To analyze usage and improve our website and programs.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: You have given us explicit consent to process your data.
• Contract: Processing is necessary for the performance of a contract (e.g., processing a donation).
• Legal Obligation: Processing is necessary to comply with legal and regulatory requirements.
• Legitimate Interest: Processing is necessary for our legitimate interests (e.g., improving our services) and does not override your rights.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following cases:

• Service Providers: Payment gateways, email service providers, and other third-party services that help us operate.
• Legal Compliance: When required by law, court order, or government regulation.
• Protection: To protect the rights, property, or safety of JeevSahara Foundation, our supporters, or the public.

6. Payment Processing

All donations are processed through secure third-party payment gateways. We do not store your payment card information on our servers.

7. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. We use:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: To understand how visitors use our site (e.g., Google Analytics).
• Preference Cookies: To remember your preferences.

You can control cookies through your browser settings. However, disabling cookies may affect some website features.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including:

• Donation records: 10 years (as required by income tax regulations)
• Adoption records: 5 years
• Volunteer records: 5 years
• Newsletter subscriptions: Until you unsubscribe

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion of your data (subject to legal obligations).
• Restriction: Request restriction of processing.
• Portability: Request transfer of your data to another organization.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time.

To exercise your rights, please contact us using the details below.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: