🔒 Privacy Policy

Your Privacy Matters

Welcome to Jeev Sahara Foundation. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect information when you visit or use our website.

Last Updated: 16 August 2026

1. About Jeev Sahara Foundation

Jeev Sahara Foundation ("Jeev Sahara Foundation", "we", "us", or "our") works for the welfare, rescue, shelter, food, medical treatment, rehabilitation, and care of dogs and other animals in need.

We collect and use personal information only where reasonably necessary to operate our website, process donations, communicate with supporters, provide services, maintain records, and fulfil applicable legal or administrative requirements.

By using our website, submitting information through our forms, or making a donation, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

Depending on how you interact with our website, we may collect information such as:

  • Full name
  • Email address
  • Mobile/phone number
  • Address or city
  • Donation amount
  • Donation date and transaction-related information
  • Information provided through contact, volunteer, adoption, sponsorship, or other forms
  • Any message or information you voluntarily provide to us

We only request information that is reasonably relevant to the purpose for which it is collected.

2.2 Payment Information

When you make a donation through our website, payment processing may be handled by third-party payment service providers such as Razorpay or through the UPI/payment method selected by you.

Jeev Sahara Foundation does not intend to store your complete debit card, credit card, banking password, UPI PIN, or other confidential payment authentication credentials on its own website. Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and terms.

We may receive transaction-related information such as:

  • Donor name
  • Donation amount
  • Transaction/reference ID
  • Date and time of donation
  • Payment status
  • Contact information required for donation acknowledgement or receipt

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools, or other technologies. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Referring website or page
  • Date and time of access

This information may be used for security, website performance, analytics, and improving your experience.

4. How We Use Your Information

We may use the information we collect for the following purposes:

Donations and Receipts

  • To process and acknowledge donations
  • To maintain donation records
  • To provide donation receipts or acknowledgements
  • To communicate regarding a donation or transaction
  • To comply with applicable financial, accounting, tax, or legal requirements

Communication

We may use your contact information to:

  • Respond to your questions or requests
  • Provide updates regarding your interaction with Jeev Sahara Foundation
  • Send information about our animal welfare activities
  • Share important notices relating to your donation or request

Where required, we will provide appropriate options to manage promotional or non-essential communications.

Website Improvement

We may use non-personal or aggregated information to:

  • Understand how visitors use our website
  • Improve website functionality
  • Improve content and user experience
  • Identify technical problems
  • Protect the website from misuse or fraudulent activity

Legal and Administrative Purposes

We may process information where reasonably necessary to:

  • Comply with applicable laws and regulations
  • Maintain appropriate records
  • Prevent fraud or misuse
  • Protect our legal rights
  • Respond to lawful requests from competent authorities

5. Cookies

Our website may use cookies and similar technologies. Cookies are small files stored on your device that can help a website remember preferences, understand website usage, improve functionality, and provide a better user experience.

Cookies may be used for purposes such as:

  • Website functionality
  • Security
  • Analytics
  • Performance monitoring
  • Understanding visitor behaviour

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party service providers to help operate our website and activities. These may include services related to:

  • Payment processing, including Razorpay
  • UPI/payment services
  • Website hosting
  • Website analytics
  • Email or communication services
  • Website security and technical services

Third-party providers may process information according to their own terms and privacy policies. We do not permit third-party service providers to use personal information provided to us for purposes unrelated to the services they provide to Jeev Sahara Foundation, except where otherwise permitted or required by law.

7. Razorpay and Payment Services

For online donations, Jeev Sahara Foundation may use Razorpay and/or UPI/payment services. When you choose to make a payment, you may be redirected to or interact with the relevant payment service provider. Your payment may therefore be subject to the payment provider's own terms, security practices, and privacy policy.

Jeev Sahara Foundation does not ask for or intentionally collect your UPI PIN, ATM PIN, banking password, card PIN, or other confidential authentication credentials.

Secure Payment Processing
Handled via Razorpay / UPI
No PIN or Password Collected

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including donation records, accounting records, legal requirements, dispute resolution, security, and other legitimate organisational purposes.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal or regulatory requirements.

10. Sharing of Personal Information

Jeev Sahara Foundation does not sell or rent your personal information to third parties. We may share limited information where reasonably necessary with:

  • Payment processors
  • Website and technology service providers
  • Hosting and security providers
  • Professional or administrative service providers
  • Government authorities or law-enforcement agencies where legally required
  • Other parties where disclosure is necessary to protect our rights, users, animals under our care, or the security of our services

We aim to limit such sharing to information reasonably necessary for the relevant purpose.

11. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data held by us
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Request information about how your personal data is being used
  • Raise a privacy-related concern or complaint

To make a privacy request, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access.

12. Children's Privacy

Our website is intended for general audiences. We do not knowingly request or intentionally collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

13. External Links

Our website may contain links to third-party websites, social media pages, payment platforms, or other external services. Jeev Sahara Foundation is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website or service you visit.

14. Donation Transparency and Records

We may maintain records of donations and donor information for legitimate organisational, accounting, receipt, reporting, compliance, and administrative purposes. Where legally or operationally required, certain donation-related information may need to be retained for the applicable period.

If you have concerns regarding the use of your donor information, you may contact us using the details below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage visitors to review this page periodically to remain informed about how we handle personal information.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Address: Meerut, Uttar Pradesh, India

We will make reasonable efforts to review and respond to privacy-related requests within an appropriate period.

We Value Your Trust

Jeev Sahara Foundation is committed to protecting your privacy and using your information responsibly. If you have any questions about this policy, please don't hesitate to contact us.